Privacy Policy & Website Terms of Use | Glasgow Skin Specialists

Effective Date: 28 June 2025

At Glasgow Skin Specialists, we value your privacy and are committed to protecting any personal data you may share with us. This policy explains what information we collect, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Glasgow Skin Specialists is a private healthcare provider preparing to open a HIS-compliant clinic in the heart of Glasgow. We are the “data controller” responsible for processing your personal information through this website.

Contact Details
Email: hannah@glasgowskinspecialists.co.uk
Location: Suite 4.4.1, Turnberry House, 175 West George Street, Glasgow G2 2LB

2. What Personal Data We Collect
We may collect personal data in the following ways:

a) When you submit a form on our website
This includes our Register Your Interest form or any future appointment or enquiry forms.
We may collect:

Name
Email address
Phone number (if provided)
Your stated treatment interest or message

b) When you contact us directly
If you email or message us, we may collect:

Your name
Contact details
The content of your enquiry

c) Website analytics
Our website uses:

Wix essential cookies (required for site functionality)
Wix Site Analytics, which collects anonymised data such as page views, session duration, device type, and click patterns

These analytics do not identify you personally and are used only to improve website performance.
We do not use marketing cookies or tracking pixels at this time.

3. How We Use Your Information
We may use your personal data to:

Respond to your enquiries
Contact you if you register interest in our clinic
Provide updates about our opening or services (only where you have opted in)
Manage appointment requests once our booking system is live
Maintain secure administrative records
Improve our website and user experience

We do not sell or share your data for marketing purposes.

If you sign up for updates, your details may be stored in our secure email marketing system (e.g., Wix Automations).

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

Legitimate interest – to respond to enquiries, maintain records, and operate our website
Consent – when you opt in to receive updates or marketing communications
Contract – when processing is necessary to manage appointment requests or provide services once the clinic is open

You may withdraw consent at any time by contacting us.

5. Data Sharing and Security
We do not sell or rent your personal information.
Your data may be processed by trusted third‑party providers who support our website and communications, such as:

Wix (website hosting and forms)
Email service providers
Secure cloud storage providers

All third parties operate under appropriate data protection agreements.

Where data is transferred outside the UK, we ensure it is protected through recognised safeguards such as Standard Contractual Clauses (SCCs).

6. How Long We Keep Your Data
We retain personal data only for as long as necessary:

Enquiry emails: typically up to 12 months
Register Your Interest submissions: until the clinic opens or until you withdraw consent
Marketing lists: until you unsubscribe
Appointment‑related data (once open): in line with healthcare record‑keeping requirements

7. Your Rights
You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where applicable)
Withdraw consent for marketing
Object to certain types of processing
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

8. Cookies & Analytics
Our website uses:

Essential cookies (required)

Used for security, site stability, and core functionality.

Performance cookies (Wix Site Analytics)

Used to understand how visitors use our site.

These cookies collect anonymised data and do not identify individuals. Under PECR, these cookies do not require explicit consent. if our use of cookies changes, this policy will be updated.

9. Changes to This Policy
We may update this policy from time to time to reflect changes in our services, website functionality, or legal requirements. The latest version will always be available at glasgowskinspecialists.co.uk/privacy-policy.

Website Terms of Use
By using this website, you agree to the following terms and conditions. This website is operated by Glasgow Skin Specialists, a private minor skin surgery clinic based in Scotland. All content is for general information only and does not constitute medical advice, diagnosis, or treatment. Submitting an enquiry does not establish a doctor–patient relationship.
All text, images, design elements, and other materials on this site are the intellectual property of Glasgow Skin Specialists or used under licence. They may not be copied, reproduced, or distributed without written permission.

We make every effort to ensure the accuracy of the information provided but cannot guarantee its completeness or relevance to individual circumstances. We accept no liability for any loss or damage arising from the use of this website or from external links.

Use of this website is subject to our Privacy Policy.

These Terms of Use are governed by the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.