Privacy Policy & Website Terms of Use | Glasgow Skin Specialists

Effective Date: 28 June 2025

At Glasgow Skin Specialists, we value your privacy and are committed to protecting any personal data you may share with us. This policy explains what information we collect, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Glasgow Skin Specialists is a private healthcare provider preparing to open a HIS-compliant clinic in the heart of Glasgow. We are the “data controller” responsible for processing your personal information through this website.

Contact Details
Email: hannah@glasgowskinspecialists.co.uk
Location: Merchant City, Glasgow (Opening 2026)

2. What Personal Data We Collect

At this stage, our website does not collect personal data directly (e.g. through sign-up or appointment forms). However, if you contact us via email or messaging platforms, we may collect:

Your name
Email address or contact number
The content of your enquiry or message

If forms are added in the future, this policy will be updated accordingly.

3. How We Use Your Information

We may use your personal data to:

Respond to your direct enquiries or emails
Provide updates about our clinic or services if requested
Keep secure records of communications for administrative purposes

We do not currently use this information for marketing without your explicit consent.

Additionally, we use Google Search Console to monitor how our website performs in Google Search. This tool helps us improve user experience and site visibility but does not collect or store personal data from website visitors.

4. Lawful Basis for Processing

The lawful basis under UK GDPR for collecting and processing your information is:

Legitimate interest – to respond to your enquiries and maintain records
Consent – if you opt to receive updates or marketing communications in future

You may withdraw your consent at any time by contacting us.

5. Data Sharing and Security

We do not sell, rent, or trade your personal information. Any third-party services we use (such as website hosting or email) store data securely under appropriate agreements and safeguards.

Where personal data may be stored outside the UK, we ensure protection through recognised transfer mechanisms like Standard Contractual Clauses (SCCs).

6. How Long We Keep Your Data

We will only retain your information for as long as necessary. If you contact us via email, we typically keep correspondence for up to 12 months, unless we are legally required to retain it for longer.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Correct any inaccurate or incomplete data
Request deletion of your information (where applicable)
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

8. Cookies & Analytics

Our website is built on the Wix platform, which uses essential cookies to ensure site functionality and performance. These include session identifiers and caching tools that help us monitor site reliability and improve user experience.
We also use Wix Site Analytics, which collects anonymised data such as page views, session duration, and click patterns. These cookies do not identify individual users and are not used for marketing or profiling.
Under PECR, these cookies are considered functional and performance-related, and do not require explicit consent. However, we remain committed to transparency and will update this policy if our use of cookies changes.
You can learn more about Wix cookies here.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in our website, services, or the law. The most current version will always be available at glasgowskinspecialists.co.uk/privacy-policy.

Glasgow Skin Specialists Website Terms of Use

By accessing or using this website, you agree to the following terms and conditions. This website is operated by Glasgow Skin Specialists, a private minor skin surgery clinic based in Scotland. The content provided is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. No doctor–patient relationship is established through the use of this website or submission of an enquiry form.

All text, images, design elements, and other website materials are the intellectual property of Glasgow Skin Specialists or used under licence, and may not be copied, republished, or distributed without written permission.

We make every effort to ensure the accuracy and reliability of the information provided, but we do not guarantee its completeness or relevance to individual cases. We accept no liability for any loss or damage arising from the use or misuse of this website or from external websites linked here.

Use of this website is subject to our Privacy Policy, which explains how we collect, process, and protect your personal data in compliance with UK GDPR and the Data Protection Act 2018.

These Terms of Use are governed by the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.