Privacy Policy | Glasgow Skin Specialists

Privacy Policy – Glasgow Skin Specialists

Effective Date: 01 May 2026

At Glasgow Skin Specialists, we value your privacy and are committed to protecting any personal data you may share with us. This policy explains what information we collect, how we use it, and your rights under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Glasgow Skin Specialists is a private healthcare provider based in Glasgow. We are the “data controller” responsible for processing your personal information through this website.

Contact Details
Email: contact@glasgowskinspecialists.co.uk
Location: Suite 4.4.1, Turnberry House, 175 West George Street, Glasgow G2 2LB

2. What Personal Data We Collect

We may collect personal data in the following ways:

a) When you submit a form on our website

This includes enquiry forms, booking requests, or register-your-interest forms.
We may collect:

Name
Email address
Phone number (if provided)
Your stated treatment interest or message

b) When you contact us directly

If you email or message us, we may collect:

Your name
Contact details
The content of your enquiry

c) Website analytics and advertising tools

Our website uses:

Wix essential cookies (required for site functionality)
Wix Site Analytics, which collects anonymised data such as page views, session duration, device type, and click patterns
Advertising and tracking tools such as Google Ads and Google Tag Manager

These tools may use cookies or similar technologies to collect information about your visit, such as pages viewed, time spent on the site, and actions taken (for example, submitting an enquiry form).

This information is used in an aggregated and anonymised way to help us understand how our website is used, improve performance, and measure the effectiveness of our advertising.

3. How We Use Your Information

We may use your personal data to:

Respond to your enquiries
Contact you if you register interest in our clinic
Provide updates about our services (only where you have opted in)
Manage appointment requests
Maintain secure administrative records
Improve our website and user experience

We do not sell or share your data for marketing purposes.

If you sign up for updates, your details may be stored in a secure email system (for example, Wix Automations).

4. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

Legitimate interest – to respond to enquiries, maintain records, and operate our website
Consent – when you opt in to receive updates or marketing communications
Contract – when processing is necessary to manage appointment requests or provide services

You may withdraw consent at any time by contacting us.

5. Data Sharing and Security

Patient data, including contact details and health records, is securely stored by our electronic healthcare record provider, Semble Technology Ltd.

We do not sell or rent your personal information.

Your data may be processed by trusted third-party providers who support our website and communications, such as:

Wix (website hosting and forms)
Email service providers
Secure cloud storage providers
Google (for advertising and website performance measurement)

All third parties operate under appropriate data protection agreements.

Where data is transferred outside the UK, we ensure it is protected through recognised safeguards such as Standard Contractual Clauses (SCCs).

6. How Long We Keep Your Data

We retain personal data only for as long as necessary:

Enquiry emails: typically up to 12 months
Register-your-interest submissions: until no longer needed or you withdraw consent
Marketing lists: until you unsubscribe
Appointment-related data: in line with healthcare record-keeping requirements

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where applicable)
Withdraw consent for marketing
Object to certain types of processing

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

8. Cookies & Analytics

Our website uses cookies to support its functionality, understand how visitors use the site, and improve our services.

These may include:

Essential cookies
Required for security, site stability, and core functionality.
Performance and analytics cookies
Used to understand how visitors interact with our website (for example, Wix Analytics).
Advertising cookies

We may use tools such as Google Ads and Google Tag Manager to measure the effectiveness of our advertising and understand how users interact with our website after clicking an advert.

These cookies may collect information such as pages visited, time spent on the site, and actions taken (for example, submitting an enquiry form).

We do not use cookies to directly identify you as an individual.

You can accept or reject non-essential cookies using our cookie banner. You can also manage your preferences at any time.

9. Changes to This Policy

We may update this policy from time to time to reflect changes in our services, website functionality, or legal requirements. The latest version will always be available on our website.

Website Terms of Use

By using this website, you agree to the following terms and conditions.

This website is operated by Glasgow Skin Specialists, a private minor skin surgery clinic based in Scotland. All content is for general information only and does not constitute medical advice, diagnosis, or treatment. Submitting an enquiry does not establish a doctor–patient relationship.

All text, images, design elements, and other materials on this site are the intellectual property of Glasgow Skin Specialists or used under licence. They may not be copied, reproduced, or distributed without written permission.

We make every effort to ensure the accuracy of the information provided but cannot guarantee its completeness or relevance to individual circumstances. We accept no liability for any loss or damage arising from the use of this website or from external links.

Use of this website is subject to this Privacy Policy.

These Terms of Use are governed by the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.